Refund Policy:

30 Day Money Back Guarantee does not apply to nor are refunds available for the following services:

  • Domain Registration/Renewals/Transfers
  • VPS
  • JavaScript framework
  • Dedicated Servers
  • SSL certificates
  • SEO
  • SMO
  • SMM
  • Logo Designing
  • CMS Website
  • Ecommerce Website
  • Online Press Release
  • Email Marketing
  • Any third party solution that you buy with CIT SOFTWARES reference

Note that the 30 day period ends exactly 30 days from the day on which account was originally activated (not the day the order was placed). It is not valid towards account renewals. This guarantee is VOID if your account violates our service usage guidelines. Setup fees are non-refundable. External services or third party services, such as but not limited to, dedicated IP addresses, installation charges, third party softwares, etc., are non-refundable. All bank charges, applicable taxes and a reasonable processing fee will be deducted while processing any refunds. All Refunds and Reimbursements will take up to 30 Business Days from the date of receipt of the request, to process. The refunds will be made available in the client area.

CIT SOFTWARES reserves the right to cancel a service at any time. All fees paid in advance of cancellation will be pro-rated and paid by CIT SOFTWARES. If we institute our right of cancelation. Any violation of policies which results in extra costs billed to YOU (i.e. transfer, space etc.).

All of CIT SOFTWARES's PLANS are backed by a 30-day money back guarantee. If YOU are not completely satisfied with our services or support within the first 30 days of YOUR contract, YOU will be given a full refund of the contract amount excluding setup fees, domain registration fees, add-on/upgrade fees and overages. Setup fees are refundable only if the account order is canceled prior to account activation.

If YOU cancel, the full contract amount less any setup fees and overages will be refunded if CIT SOFTWARES is notified within the first 30 days following activation. This policy does not apply to any additional services such as overages, referrer logs, real audio/video, additional disk space, additional pop accounts, domain registration fees, etc. For credit card payment, refunds will be made to a PayPal account made available by the Customer after the 120th day. Refund policy will not be made available to Customers using wire transfers.

All account cancelations must be done via our cancelation form at YOUR hosting account control panel. Phone or email requests will not constitute acceptance of any cancelation.

PROMOTIONAL RATES & SPECIAL OFFERS

CIT SOFTWARES may offer subsequent promotional rates or special offers, the terms of which may or may not be more favorable than the terms and conditions for YOUR Services. Any such promotions or modifications shall not affect YOUR obligations under this Agreement. Promotional fees may be subject to additional terms and conditions which, to the extent they conflict with the terms of this Agreement, shall govern. Different promotional fees and special offers may not be combined together.

INTELLECTUAL PROPERTY RIGHTS

Material accessible to you through CIT SOFTWARES's services may be subject to protection under the India or other copyright laws, or laws protecting trademarks, trade secrets and proprietary information. Except when expressly permitted by the owner of such rights, YOU must not use CIT SOFTWARES or its servers and network in a manner that would infringe, violate, dilute or misappropriate any such rights, with respect to any material that you access or receive through the CIT SOFTWARES network. If YOU use a domain name in connection with CIT SOFTWARES or similar service, YOU must not use that domain name in violation of any trademark, service mark, or similar rights of any third party.

NETWORK SECURITY

Customers may not use the CIT SOFTWARES network with an attempt to circumvent user authentication or security of any host, network, or account. This includes, but is not limited to, accessing data not intended for YOU, logging into a server or account YOU are not expressly authorized to access, password cracking, probing the security of other networks in search of weakness, or violation of any other organization's security policy. YOU may not attempt to interfere or deny service to any user, host, or network. This includes, but is not limited to, flooding, mail bombing, or other deliberate attempts to overload or crash a host or network. CIT SOFTWARES will cooperate fully with investigations for violations of systems or network security at other sites, including cooperating with law enforcement authorities in the investigation of suspected criminal violations. Users who violate system or network security may incur criminal or civil liability.

ELECTRONIC COMMERCE

YOU will be solely responsible for the development, operation and maintenance of YOUR online store and products along with all content and materials appearing online or on YOUR products, including without limitation:

  • (a.) the accuracy and appropriateness of content and materials appearing within the store or related to YOUR products,
  • (b.) ensuring that the content and materials appearing within the store or related to YOUR products do not violate or infringe upon the rights of any third party, and
  • (c.) ensuring that the content and materials appearing within the store or related to YOUR products are not libelous or otherwise illegal. YOU will be solely responsible for the final calculation and application of shipping and sales tax. YOU will also be solely responsible for accepting, processing, and filling any customer orders, and for handling any customer inquiries or complaints arising there from.

YOU are also responsible for the security of any customer credit card numbers and related customer information YOU may access as a result of conducting electronic commerce transactions through YOUR website. YOU will keep all such information confidential and will use the same degree of care and security as YOU use with your confidential information

STATIC & DYNAMIC CONTENT CACHING

YOU expressly

  • (i) grant to CIT SOFTWARES a license to cache the entirety of YOUR website, including content supplied by third parties, hosted by CIT SOFTWARES under this Agreement and
  • (ii) Agree that such caching is not an infringement of any of YOUR intellectual property rights or any third party's intellectual property rights.
IP ADDRESS OWNERSHIP

CIT SOFTWARES shall maintain and control ownership of all IP numbers and addresses that may be assigned to YOU by CIT SOFTWARES CIT SOFTWARES reserves, in its sole discretion, the right to change or remove any and all such IP numbers and addresses.

IP ADDRESS OWNERSHIP

CIT SOFTWARES shall maintain and control ownership of all IP numbers and addresses that may be assigned to YOU by CIT SOFTWARES CIT SOFTWARES reserves, in its sole discretion, the right to change or remove any and all such IP numbers and addresses.

DOMAIN NAME REGISTRATION

YOU agree to pay CIT SOFTWARES prior to the effectiveness of the desired domain name registration, the then-current amount set forth in the CIT SOFTWARES price schedule for the initial registration of the domain name and, should YOU choose to renew the registration, subsequent renewals of the registration. All fees are non-refundable, in whole or in part, even if YOUR domain name registration is suspended, canceled or transferred prior to the end of YOUR then current registration term. CIT SOFTWARES reserves the right to change fees, surcharges, renewal fees or to institute new fees at any time, for any reason, at its sole discretion. YOUR requested domain name will not be registered unless and until we receive actual payment of the registration fee, and have confirmed YOUR registration in an email from CIT SOFTWARES to the email address indicated in YOUR registration application. In the event of a chargeback by a credit card company (or similar action by another payment provider allowed by CIT SOFTWARES) in connection with the payments of the registration fee for YOUR domain name registration, YOU agrees and acknowledges that the domain name registration shall be transferred to CIT SOFTWARES as the paying entity for that registration to the registry and that we reserve all rights regarding such domain name including, without limitation, the right to make the domain name available to other parties for purchase. CIT SOFTWARES will reinstate YOUR domain name registration solely at CIT SOFTWARES discretion, and subject to our receipt of the initial registration or renewal fee and our then-current reinstatement fee.

Transfer domain registrar to CIT SOFTWARES.

YOU agree to pay CIT SOFTWARES prior to the effectiveness of the desired domain name transfer request, the then-current amount set forth in the CIT SOFTWARES price schedule for the initial transfer request of the domain name. YOU agree and acknowledge that the domain name transfer will fail, and all fees are non-refundable, for the following reasons, but not limited to:

  • No response from the Registered Name Holder or Administrative Contact
  • Domain name in Registrar Lock Status
  • Domain name registration period time expires or other constraints, other than during the first 60 days of initial registration or during the first 60 days after a registrar transfer.
  • CIT SOFTWARES reserves the right to change fees, surcharges, renewal fees or to institute new fees at any time, for any reason, at its sole discretion. YOUR requested domain name will not be Registered unless and until we receive actual payment of the registration fee, and have confirmed YOUR registration in an email from CIT SOFTWARES to the email address indicated in YOUR registration application. In the event of a chargeback by a credit card company (or similar action by another payment provider allowed by CIT SOFTWARES) in connection with the payments of the registration fee for YOUR domain name registration, YOU agrees and acknowledges that the domain name registration shall be transferred to CIT SOFTWARES as the paying entity for that registration to the registry and that we reserve all rights regarding such domain name including, without limitation, the right to make the domain name available to other parties for purchase. CIT SOFTWARES will reinstate YOUR domain name registration solely at CIT SOFTWARES discretion, and subject to our receipt of the initial registration or renewal fee and our then-current reinstatement fee.

    Transfer domain registrar away from CIT SOFTWARES.

    CIT SOFTWARES reserves all rights, without limitation, to reject the domain name transfer request for the following reasons, but not limited to:

    • No response from the Registered Name Holder or Administrative Contact
    • Domain name in Registrar Lock Status and there is no request from Registered Name Holder or Administrative Contact for the status change
    • Domain name registration period time will be expiring in less than 60 days or other constraints, other than during the first 60 days of initial registration or during the first 60 days after a registrar transfer
    • YOU agree and acknowledge that the failure or success of a domain name transfer will be his/her sole responsibility, and CIT SOFTWARES will not be held liable for the failure of a domain name transfer for any reason

      LAWFUL PURPOSE

      CIT SOFTWARES reserves the right to refuse service to anyone. YOU may only use CIT SOFTWARES server for lawful purposes and our services may not be used for illegal purposes or in support of illegal activities. We reserve the right to cooperate with legal authorities and/or injured third parties in the investigation of any suspected crime or civil wrongdoing. If anything is not legal in the India, it is not permitted to reside on our servers. Transmission, distribution or storage of any material in violation of any applicable law or regulation is prohibited. This includes but not limiting material protected by copyright, trademark, trade secret or other intellectual property right used without proper authorization, and material that is obscene, defamatory, constitutes an illegal threat, or violates export control laws.

      Examples of non-acceptable content or links: "Pirated Warez", OGG, AVI, MPEG, ISO, "Hacker programs or archives", "Copyrighted Digital Movie Copies (DIVX)" and "Unlicensed MP3″. The designation of any materials as such described above is left entirely to the discretion of CIT SOFTWARES management.

      If illegal content or usage is found, the account will be suspended and/or terminated. YOU agree that CIT SOFTWARES may disclose any and all YOUR information including assigned IP numbers, account history, account use, etc. to any law enforcement agent who makes a written request without further consent or notification.

      Regardless of the place of signing this agreement, YOU agree that for purposes of venue this contract is entered in Ludhiana, India, and any dispute will be litigated or arbitrated in Ludhiana, India. Defendants further waive all objections to venue and acknowledge that venue in any such litigation will be held in District courts. IN NO EVENT SHALL CIT SOFTWARES'S MAXIMUM LIABILITY EXCEED FIVE HUNDRED (Rs 5,000) RUPEES.

      INDEMNIFICATION

      YOU AGREE THAT IT SHALL DEFEND, INDEMNIFY, SAVE AND HOLD CIT SOFTWARES HARMLESS FROM ANY AND ALL DEMANDS, LIABILITIES, LOSSES, COSTS AND CLAIMS, INCLUDING REASONABLE ATTORNEY'S FEES ASSERTED AGAINST CIT SOFTWARES, ITS AGENTS, ITS CUSTOMERS, OFFICERS AND EMPLOYEES, THAT MAY ARISE OR RESULT FROM ANY SERVICE PROVIDED OR PERFORMED OR AGREED TO BE PERFORMED OR ANY PRODUCT SOLD BY YOU, YOUR AGENTS, EMPLOYEES OR ASSIGNS. YOU AGREE TO DEFEND, INDEMNIFY AND HOLD HARMLESS CIT SOFTWARES AGAINST LIABILITIES ARISING OUT OF:

      • (1) ANY INJURY TO PERSON OR PROPERTY CAUSED BY ANY PRODUCTS SOLD OR OTHERWISE DISTRIBUTED IN CONNECTION WITH CIT SOFTWARES'S SERVER.
      • (2) ANY MATERIAL SUPPLIED BY THE CUSTOMER INFRINGING OR ALLEGEDLY INFRINGING ON THE PROPRIETARY RIGHTS OF A THIRD PARTY
      • (3) COPYRIGHT INFRINGEMENT AND
      • (4) ANY DEFECTIVE PRODUCTS SOLD TO CUSTOMER FROM CIT SOFTWARES'S SERVER.